Support
We provide our customers with necessary information about our Visual Java/Swing Components Library and Java Chart Designer 24/7 direct technical support - via e-mail, Internet, chat messengers or telephone.
Please, read manual carefully for details on how get the most use of Eltima Java products and utilize our product in the best way.
Visual Java/Swing Components Library manual
Visual Java/Swing Components Library was designed to provide with all the necessary components to easily create attractive GUI. Still some practice may be needed to master all its functions. That is why we provide a full description for Eltima Java Library in compiled manuals. Whenever you download the demo or purchase the full version of Visual Java/Swing Components Library you will get the manual with the installer. You can also download it separately from our website.
Visual Java/Swing Components Library manual
Java Chart Designer manual
Java Chart Designer was designed to give developers the tool for easy creation of attractive graphs and charts. We provide a full description for Eltima Java Chart Designer in compiled manuals. Whenever you download the demo or purchase the full version you will get the manual with the installer. You can also download it separately from our website.
Java Chart Designer manual
Forums
The easiest way to find an answer is to ask a person who has already faced your problem. Please, visit our specialized forums for instant help.
Eltima forums
Technical Support
Please first read the FAQ section in the software manual and visit our Forums for possible solutions to the problems you are having with our java related products.
If you still have questions, you can reach us at the following addresses:
- If you're connected the Internet, write to support@eltima.com with technical questions
- We are also available at the following instant messengers:
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- If you have the possibility to make international calls, call us or
+49 69 677 33 496
- You may also use our contacts form to send us a message.
Bug reports
If you found a bug in our software you can report it to one of the e-mail
addresses mentioned above. Please provide the following information:
- an exact description of the bug (how can it be reproduced?)
- version number and release date of the software
- Operating System version
